Sunday, March 11, 2012

Day 71: Give feedback on good service

Today we went to Applebee's for dessert. I was craving the lava chocolate cake. (mmmmmmm)

The server, Vanessa, was absolutely exceptional. In this day and age, great customer service is a dying breed. If a business provides that, they truly set themselves a part from the rest of the pack.

I was delighted to see an opportunity to submit a survey about our service. Tipping a great server well is the most direct way to show appreciation for service, but I also think providing feedback so administrative personnel can understand the full impact of what their great employees are doing too!


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